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Refunds typically take around 7 business days to process. If a product return is involved, it may take slightly longer as we need to verify the return of the parcel. Refunds are made to the original payment source. If you have not received your refund after 14 business days, we suggest contacting your payment provider for further assistance. If they are unable to help, please reach out to [email protected], and we may be able to provide an ARN (Acquirer Reference Number) or screenshot to help your payment provider track your refund manually. Please note that the exact time for processing a refund depends on your payment provider.

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